Updated July 14, 2026

THIS IS A COPY OF THE TERMS & CONDITIONS YOU HAVE ALREADY AGREED TO UPON PURCHASE. IT IS PROVIDED HERE FOR YOUR CONVENIENCE.

The following are the terms of a legal agreement between you and Exit 108 Consulting LLC d.b.a. Retreat Works (“Company,” “Retreat Works,” “we,” or “us”). By purchasing services from Company, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and to comply with all applicable laws and regulations.

1. Medical Attention. Should Client require emergency medical treatment as a result of accident, illness, or injury arising during attendance or participation in a retreat event, Client consents to such treatment. Client acknowledges and agrees to be financially responsible for any medical, transportation, evacuation, or legal bills that may be incurred as a result of emergency or non-emergency medical treatment. Client is encouraged to purchase travel insurance as an extra precaution: http://bit.ly/42hIzPK

2. Refund Policy and Cancellations. All down payments are nonrefundable for any reason, including illness, injury, family emergencies, travel disruptions, or other personal circumstances.

Payments made beyond the initial down payment, including early bird and regular-rate payments, are 70% refundable when cancellation is received at least 90 days before the retreat begins. Within 90 days of the retreat start date, all payments are nonrefundable for any reason.

Once the retreat has begun, no refunds or credits will be issued for missed meals, accommodations, excursions, activities, early departure, illness, injury, personal circumstances, conflicts with other guests, or a guest’s inability or choice not to participate in any part of the retreat.

We strongly recommend purchasing travel insurance to protect your investment in the event of illness, injury, travel delays, or other unexpected circumstances: https://bit.ly/insfortravel

3. Down Payment and Final Payment Terms. Your reservation may be secured with a down payment. The remaining balance is due 60 days before the retreat begins, and we will send you a final invoice at that time.

Down payments are nonrefundable. If you can no longer attend, you are welcome to gift your down payment to someone who is not already registered and would like to take your place at the same retreat.

4. Disaster Cancellation. In the case of an event or retreat cancellation due to conditions beyond the Company’s control, including but not limited to governmental action, fire, flood, earthquake, natural disaster, power failure, riot, explosion, labor or material shortage, carrier interruption of any kind, work slowdown, public health emergency, or other circumstances outside the Company’s control, the retreat will be rescheduled within a reasonable time period.

The Company will not reimburse airfare, transportation costs, lodging outside of the retreat, or any other trip expenses. We strongly recommend purchasing travel insurance to protect against unexpected disruptions: https://bit.ly/insfortravel

5. Inclement Weather. Client understands that weather is beyond the Company’s control. In the event of inclement weather, retreat training, activities, excursions, and scheduled events may be modified, delayed, relocated, or omitted. The Company will not provide discounts, reimbursements, refunds, or credits due to weather-related changes.

6. Liability Waiver, Release, and Hold Harmless. Client understands and accepts that participating in a retreat, international travel, adventure activities, excursions, transportation, lodging, meals, and related activities may involve risks, including but not limited to illness, injury, property loss or damage, delays, weather conditions, road conditions, natural hazards, wildlife, insects, plants, ocean or water conditions, limited medical access, and risks associated with travel in a foreign country.

Client voluntarily chooses to participate in the retreat with full knowledge of these risks. To the fullest extent permitted by law, Client releases, waives, indemnifies, and holds harmless Exit 108 Consulting LLC d.b.a. Retreat Works, Kim Flynn, Neil Mackie, Costa Pacifica Hotel, Hotel Costa Pacífica, their affiliated companies, owners, shareholders, officers, employees, contractors, representatives, instructors, facilitators, guides, drivers, vendors, service providers, and staff members involved in the retreat (“Released Parties”) from any and all claims, liabilities, losses, damages, costs, expenses, or causes of action arising out of or relating to Client’s participation in the retreat, including but not limited to personal injury, illness, death, property loss, property damage, travel delays, transportation, excursions, lodging, meals, activities, or incidents occurring before, during, or after the retreat.

Client understands that services, accommodations, transportation, excursions, and activities may be provided by third-party vendors or local service providers. Client agrees that the Released Parties are not responsible for the acts, omissions, negligence, delays, cancellations, or failures of any third-party provider.

If Client, or anyone acting on Client’s behalf, makes a claim against any of the Released Parties, Client agrees to indemnify, defend, and hold harmless the Released Parties from any resulting claims, litigation expenses, attorney fees, losses, liabilities, damages, or costs to the fullest extent permitted by law.

7. Photo, Video, and Comment Release. Client grants Retreat Works permission to photograph, film, record, use, reuse, publish, and share photographs, videos, recordings, testimonials, comments, or other content created during or in connection with the retreat, in whole or in part, in any media now known or later developed, for marketing, promotional, educational, or business purposes.

8. Choice of Law; Exclusive Venue. This Agreement shall be construed in accordance with the laws of the State of Utah, and the parties agree that should any dispute arise concerning this Agreement, venue shall be laid exclusively in a court of competent jurisdiction in Utah County, State of Utah, unless otherwise required by applicable law.

9. Entire Understanding. This document and any exhibit, schedule, or other supplementary document attached constitute the entire understanding and agreement of the parties, and any and all prior agreements, understandings, and representations are hereby terminated and canceled in their entirety and are of no further force and effect.

10. Execution. This Agreement is executable upon receipt of a signed agreement or successful payment from Client. By purchasing an event, retreat, coaching service, consulting service, or other service from Company, Client acknowledges that Client has read, understood, and agrees to be bound by these Terms & Conditions and to comply with all applicable laws and regulations.